Payment Policy

At Carpet Divine, we are committed to providing a seamless and secure shopping experience. Please read our payment policy carefully before placing an order.

Accepted Payment Methods

We accept the following secure payment options:

⦿ Razorpay (UPI, Credit/Debit Cards, Net Banking, Wallets, etc.)

⦿ Cash on Delivery (COD) – only on eligible orders

⦿International Payments – via Razorpay International Gateway (Prepaid only)

 

Prepaid Payment Policy

Certain orders require advance payment to initiate manufacturing and avoid potential financial loss due to the high cost and custom nature of our products.

🔹 Prepaid Required in These Cases:

⦿ Custom carpets order above ₹30,000

⦿ Standard carpets order above ₹30,000

⦿ All international orders (outside India) – 100% Prepaid only

Prepaid payments help us begin crafting your order promptly and ensure faster delivery timelines.

 

Cash on Delivery (COD) Policy

We offer Cash on Delivery (COD) for select domestic orders within India:

✅ COD Available:

⦿ Standard carpets below order ₹30,000

⦿ Custom carpets below order  ₹30,000

Please note :-

⦿ COD is not available for international shipments.

⦿ We may contact you for order confirmation before processing any COD order.

⦿ For security and delivery assurance, partial advance may be requested on high-value COD orders.

 

International Orders

⦿ Only Prepaid orders are accepted for international shipping.

⦿ No COD or partial payment is allowed.

⦿ Payment must be completed via Razorpay (International Payment Gateway).

 

Secure Transactions

All online transactions made through our store are encrypted and protected by Razorpay's secure payment infrastructure.

 

Need Help?

If you have questions about payments, eligibility for COD, etc feel free to contact our support team at:-

Call / Whatsapp us :- +91-7080835718

Email us :- support@carpetdivine.com